Any purchase made on this website can be returned in 14 days from receiving it, However the following :

- The item must be unused.

- The item should not  be washed or damaged.

In case of a customer wants to start a refund process, they can contact us at info@ikigvi.com

Once an item is bought on this website, it could take up to 2 days for the shipping to happen and once shipped it could takes up to 48 hours to receiving the item. The current timing for receiving an item after ordering it, is around 4-6 business days. 


For any information you should contact us at  info@ikigvi.com